Reference Documents - MCU24-0115 [As Published]

           o   In the event of a security breach or incident, recordings will be reviewed, and
               relevant clips will be saved for investigation or evidence purposes, maintaining a
               chain of custody for regulatory compliance.

c) Entry and Exit Management

   •   Controlled Access Points:

           o   The hotel will utilize controlled access points for patron entry and exit, ensuring
               that these areas are well-monitored by security staff at all times. During busy
               periods, additional personnel will manage these areas to prevent overcrowding
               and maintain orderly queuing systems.

           o   ID checks will be enforced for patrons entering the premises, with particular
               focus on ensuring that minors are not granted access to restricted areas. Staff
               will be trained to recognize and verify acceptable forms of ID and to identify false
               identification attempts.

   •   Queue Management Systems:

           o   Barriers will be installed at entry points to organize queues and guide patrons
               efficiently into the premises. Signage will remind patrons to keep noise levels
               low and to respect the local community while waiting.

           o   Exit management will involve guiding patrons to designated waiting areas for
               transport services, minimizing noise and disruptions near residential properties.

d) Patron Safety Measures

   •   Designated Safe Areas:

           o   The hotel will establish designated safe areas for patrons who may need
               assistance, such as intoxicated individuals or those who feel unsafe. These
               areas will be clearly marked and monitored by security personnel to ensure
               patrons receive the necessary support.

           o   Staff will be trained to assist patrons in these areas by offering water,
               coordinating safe transport options, or contacting emergency services if
               required.

   •   Communication Devices:

           o   Security staff and key operational personnel will be equipped with two-way
               radios to maintain constant communication throughout the premises. This
               ensures quick response times for any incidents, enhancing overall safety.

           o   Radios will also be used to coordinate with transport services (e.g., taxis and
               ride-shares) to streamline the process for patrons leaving the premises,
               reducing the likelihood of lingering crowds.

e) Lighting for Security and Safety

   •   Strategic Lighting Installation:

           o   Lighting will be installed strategically throughout the venue, including entry/exit
               points, outdoor decks, parking areas, and walkways. Lights will be designed to
               provide ample visibility for patrons and staff, enhancing security while
               minimizing potential hazards such as trip points.

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