2014-01-13 Deamalgamation Report Attachment

Attachment 12: Organisational Principles and Values




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Attachment 12: Organisational Principles and Values

              Noosa Transfer
              Team

                                    Principles and Values

      As we move towards the creation of the new Noosa Council it is important that we all share a
      common set of values and principles.
      While this will be a new organisation, one of the important things that the community wanted back
      was a very responsive and effective Council organisation such as the one that served them pre
      amalgamation. That organisation was driven by a set of principles and values and these have been
      revisited and used to form the basis of a set of values on which we can move forward into the
      future.

      The intent is not to invent a set of abstract principles or values that are imposed on people, but to
      build on core principles that have not only proven to be successful in the past but are also
      associated with high performing organisations. These will help to guide our future.

          1. Customer focused

             The customer is our singular focus. We keep the fact that “the community are our
             customers” in the forefront of every decision and action we take.
             We are here to serve our community in everything we do.
             We will operate in an efficient and effective businesslike manner to ensure long-term
             sustainability and to meet community expectations giving them real value for their money.

         2. One united team

             We are all new staff members of this new organisation and will work as a united team.
             Where we came from is irrelevant as we go forward together to build a great organisation.
             We operate as a team using the skills and experience of all staff.
             We recognise the value of a diverse work force and actively support the principles of equal
             employment opportunity.

         3. Empowered staff who make decisions
             We all have the power to make decisions in our own areas of authority. We know we will
             be supported when we do so.
             We are never satisfied with the status quo: we will always strive to be improve Council’s
             service and enthusiastically pursue innovative ways of doing so.
             We constantly strive to achieve a balance between, the environmental, social and
             economic needs of the community: the Triple Bottom Line.

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