Service Level Catalogues

Service Listing 1 of 3

 Service Output     People and Culture
                    Coordination of human resources and workplace health and safety needs to support
                    service delivery.

 Service            Human Resource Management
 Activity           Management of Council’s human resource services to support the delivery of activities
                    related to staff management, workplace relations, recruitment and induction,
                    performance management, training and organisational development, employee health
                    and wellbeing, work experience and traineeships, human resources systems and
                    initiatives to support the strategic goals of Council.

 Responsible        Department                                                       Branch
 Area               Executive Services                                               People and Culture

 Cost Centres       Management People and Culture                                    1200
                    Human Resources                                                  1201
                    Recruitment                                                      1202
                    Workplace Relations                                              1203
                    Leadership and Development                                       1204

 Key Statistics       Organisational Structure                                      2020/21       2019/20       2018/19
                      Approved Establishment FTE                                                    369.84       368.14
                      Temporary positions FTE                                                           5.5        30.82
                      Total Full Time Equivalent                                     375.01         375.34       398.96

 Legislative          Local Government Act 2009
 responsibility       Industrial Relations Act 2016
 to provide this      Industrial Relations Regulations 2018
 service

 SERVICE DELIVERY MODEL
 The service is delivered internally with external services utilised as required in providing expert industrial relations
 advice, recruitment, and provision of development and training and employee wellbeing programs.


                                                                                                   SERVICE LEVEL
                                         ACTIVITY
                                                                                                      TARGET
 Human Resources Management
 [Activities include development and maintenance of appropriate strategies, polices, guidelines and procedures to
 support human resource service delivery]
 Scheduled activities             Strategies, policies, guidelines and procedures            Review based on
                                                                                             schedule timeframe

                                   Workforce planning                                            Annually in partnership
                                                                                                 with managers
                                   Organisational development programs                           Annual review of
                                                                                                 contemporary issues
                                                                                                 and suitable programs
                                   MY Plan – Employee Performance and Development                Annually in partnership
                                   program                                                       with managers
                                   Employee survey                                               Annually
                                   Establishment management                                      Annual report with
                                                                                                 monthly reviews