Service Level Catalogues

 KEY SERVICE METRICS
 Measure                                                   Metric              Benchmark Comparison
 Cost per ha to maintain recreation parks -                In development      In development



 PERFORMANCE MEASURE
 Service          Indicator                    Performance Measure             Methodology
 Recreation Parks Satisfaction                 Noosa community                 Community satisfaction mean
                                               satisfaction mean rating        performance rating from the LGAQ
                                               score compared to the State     Community Satisfaction Tracking
                                               mean rating score (out of       Survey for Provincial areas for:
                                               optimum rating of 5).

                                                NSC mean        State mean     Theme: Community Lifestyle Services
                                               rating (2019)   rating (2017)   Function: Parks, Playgrounds & Public
                                                                               Amenities
                                                    4.00           3.85



1 Refer to Asset Responsibility Matrix.
2 Source – Asset Register as at Nov 2017 and Recreation Parks Count from mapping layer open spaces classified as

 Parks & Gardens – subject to further validation.
3 Source Road Landscaping Maintenance Contracts - 1718Q014
4 Reactive maintenance requests are assessed as to warrant for work and available budget – emergencies responded

to same day.
5 This work is done under Local Buy Contract LBNA03 “Mowing, Slashing and Vegetation Control Services”
6 Source - Contract Cleaning Open Public Spaces & Amenities 1617T113. Category 1 Parks - Noosaville Foreshore

  & Peregian Village Square.