2022-10-11 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                               11 OCTOBER 2022


Prospective tenderers were invited to attend a mandatory industry briefing and site inspection
on Thursday 14 July 2022 at the Noosa River Holiday Park. Tenderers were provided with the
opportunity to inspect all aspects of the Holiday Park. A second non-mandatory site inspection
was available for tenderers on 28 July 2022 upon request.
4.    Evaluation Criteria
Tenderers were required to respond to the evaluation criteria described in Table 1, including
detailed information regarding their experience, track record, capability, and proposed method
of contract delivery to achieve required contract conditions, objectives, service levels and
specifications.
Table 1 provides a summary of the evaluation criteria and weighting used to evaluate the tender
responses.
Table 1. Summary of Evaluation Criteria
 Evaluation       Weighting    Description
 Criteria         (%)
 Price              35.0%       Tenderers to submit a revenue percentage as the proposed variable
                                 annual management fee.
 Capability and    40.0%       Tenderers to demonstrate:
 Delivery                       Their ability to deliver services detailed within the contract
                                 specifications, with processes, systems and evidence-based
                                 responses.
                                Their ability to achieve service levels and activity frequency
                                 requirements.
                                How they will deliver the contractual requirements and specifications.
                                How they will deliver the facility management and maintenance
                                 services, using practical examples.
                                Their understanding of the service levels and customer
                                 requirements.
                                Their commitment to service delivery, innovation and adaptation.
                                Their ability to deliver effective revenue generation services.
                                Their approach to commercial, operational and management
                                 innovation and excellence in collaboration with Local Government,
                                 industry and tourism providers.
 Experience,       10.0%       Tenderers to:
 Capacity and                   Demonstrate prior or current successful delivery of holiday park
 Track Record                    management, operation, maintenance and repair services using
                                 examples and evidence-based responses.
                                Demonstrate their experience in management of a holiday park with
                                 similar inventory and infrastructure.
                                Provide details of their key personnel, roles /functions, experience
                                 and capability.
                                Provide information for their key personnel, workforce, suppliers,
                                 systems, equipment and sub-contractors to deliver the contract.
 WHS &             5.0%        Tenderers to provide:
 Quality                        Details of their Health & Safety Management Systems and complete
 Systems                         the questionnaire provided.
                                Evidence that the contract delivery will comply with Workplace Health
                                 and Safety legislation.
 Contribution      5.0%        Tenderers to provide:
 to Local                       Details and evidence that the contract delivery will provide economic
 Economy                         benefit to Noosa via local business, local employment, local supply
                                 chain or to the community.
 Financial         2.5%         Tenderers to demonstrate their capacity to deliver the contract in
 Capacity                        accordance with Council’s Tenderer Financial Capacity Assessment
                                 Policy Guideline.




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