Meeting papers

      Objective                                                               Role




                                                                                                   Corporate Plan 2023 - 2028
5.1   Improve the customer experience to prioritise customers’ needs          Provider
      and outcomes throughout the entire customer journey.


5.2   Continue to deliver a financially sustainable Council that has the      Provider
      resources now and into the future to achieve its strategic
      objectives. This will be supported through the introduction of
      enhanced sustainability reporting and performance indicators, as
      well as ESG (environment social and governance) accounting
      practices as guided by statutory requirements.



5.3   Embrace technology and innovative practices to support the              Planner
      provision of contemporary, efficient and effective levels of service    Provider
      for Council operations.


5.4   Provide a progressive working environment and practices which           Provider
      prioritise the wellbeing, safety, inclusiveness and development of
      our people and establish Noosa Council as an employer of choice.


5.5   Provide robust and transparent governance systems to build and          Planner
      strengthen community trust, supported by the implementation of          Regulator
      an enterprise risk and opportunity management framework.


5.6   Increase opportunities for meaningful collaborative community           Provider
      engagement which is highly representative of our community,             Partner
      especially our youth.


5.7   Partner with other government agencies, commercial business             Provider
      and social enterprises to activate opportunities which will diversify   Partner
      Council’s revenue base or create alternative funding streams.


5.8   Mature the asset management framework and systems to ensure             Planner
      robust asset management practices are in place to deliver               Provider
      well-maintained quality assets.                                         Funder


5.9   Ensure that all residents located throughout the Shire, both            Planner
      hinterland and coastal areas, have equitable access to the              Provider
      provision of quality assets, facilities and services.



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