Meeting papers

                                                                                                        Corporate Plan 2023 - 2028
Signature Projects
• Development of a Revenue Diversification Plan.
• New Digital Strategy and supporting Digital Transformation Project.
• Implementation of a Corporate Performance Reporting System and Community
  Dashboards.

Key Actions
• Development of a Customer Experience Program.
• Noosa Capability Plan and development of a People and Culture Strategy and Workforce Plan.
• Updating of Levels of Service Catalogue.
• Continued implementation of Asset Management Framework, including the development
  of the Strategic Asset Management Plan.
• Development of sustainability accounting and reporting practices.

Performance Measures
• Improved workplace health and safety internal audit compliance rating.
• Reduction in lost time due to workplace injuries.
• All statutory financial sustainability ratios in the Financial Statements meet prescribed
  targets both in the short and long term, including Asset Sustainability Ratio (> 90%),
  Operating Surplus Ratio (0 - 10%) and Net Financial Liability Ratio (< 60%).
• An unqualified audit report by the Queensland Audit Office and all significant
  audit and control risks dealt with in a timely manner.
• Increased level of community satisfaction with Council’s services compared to previous
  survey results.
• Increased employee retention rates.
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