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Complaints: Noosa Council Meeting Discussions

Discussed in 50 Noosa Shire Council meetings between 11 April 2023 and 6 October 2026. Full transcripts, official minutes, Deep Insights and video below.

Complaints at Noosa Council: the 2026 complaints policy, short-term letting hotline complaints, odour complaints near the sewage plant, and venue noise.

Most recently discussed at General Committee Meeting (6 October 2026). Raised most often by Patrick Murphy, Amelia Lorentson and Richard MacGillivray. Related topics: Noise Complaints, Car Loop, Green Space, Burgess Creek, Medium Density.

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3,507 documents mention complaints or complaint

1,825 council1,682 property & planning

  1. Administrative Action Complaint Process.pdf

    Archived 10 Mar 2017Council documentPage 1 of 4

    Council Policy Administrative Action Complaint Process Corporate Plan Reference: Governance Endorsed by Council: 29 May 2014 Policy Author: Executive Office INTRODUCTION Council values feedback, including complaints … and enabling improvements to systems and processes to improve its activities and services. Effective complaint handling is an essential part of council’s approach to providing services that are

  2. ADMINISTRATIVE ACTION COMPLAINTS MANAGEMENT POLICY AND PROCEDURE · Att 1 - Administrative Action Complaints Management Council Policy

    10 Mar 2026Council documentServices & Organisation Committee Meeting - 10 March 2026Page 1 of 9

    Council Policy Administrative Action Complaints Management Corporate Plan Reference: Theme 5: Excellence Objective 5.5: Provide robust and transparent governance systems to build and strengthen community trust, supported by the … our operations. Council acknowledges the right of individuals to provide feedback, including lodging complaints about Council’s decisions, actions, or inactions. This Policy provides the structured and consistent approach

  3. Reference Document - Operational Management Plan - MCU25 0094

    Application lodged 20 Aug 2025Property & planningApplication MCU25/0094Page 2 of 3

    tours being available. Guests will not be permitted to bring motorcycles on the property. Complaints Procedures Neighbours and complaints Complaints may arise from neighbours in response … neighbouring residents and will provide a dedicated contact number for noise related concerns. All complaints will be formally recorded in a Complaints Record. The Complaints Record will

What was said in 50 meetings follows below

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Complaints: discussions by meeting

  • General Committee Meeting – 6 October 2026: Affordable rentals in Cooroy approved w/ 20-yr covenant, Events framework adopted, Biosecurity Plan adopted, Zero Emissions alliance deferred, Aqua…
  • General Committee Meeting – 8 September 2026: HubMind approved: 3-yr lease w/ 3-yr option, Biosecurity Surveillance Program authorised with safeguards/reporting, Police land explored for essent…
  • General Committee Meeting – 11 August 2026: Lions Park LMP legality clarified and consultation staged, Capital Works scrutiny and delivery progress, Housing supply and STA enforcement, Infras…
  • Ordinary Meeting – 16 July 2026: Divisive Lions Park overflow parking process, Opposition to DRFA reforms, Go Noosa changes, Burgess Creek ICMP consultation, LGAQ motions incl. STA…
  • General Committee Meeting – 12 May 2026: Child Safeguarding Policy adopted, Qld Govt transfer of 1 School St Pomona for Men’s Shed advanced, Doonella Bridge and Changing Places contracts a…
  • Ordinary Meeting – 19 March 2026: Waterways Authority Bill opposed over ambiguities and overlaps, Governance updates adopted, Planning amendments initiated, Lions Park overflow park…
  • Services & Organisation Committee Meeting – 10 March 2026: Complaints policy modernised to Australian standards improving accessibility, Landfill options exploration approved after closed session, Audit & R…
  • Planning & Environment Committee Meeting – 10 February 2026: Community Land-Use Policy amended prioritising access and ending kite-surfing lessons and beach massage, Tender criteria refined, Bounce approved,…
  • Services & Organisation Committee Meeting – 10 February 2026: Annual Report corrected, Fraud wording aligned, DRFA CEO delegation accelerates rebuild, Capital/Flood works 45m, Surplus .2m corrected, Orez ECI s…
  • General Committee – 15 December 2025: Destination Management Plan endorsed with amendments, DSC oversight prioritized, Engagement safeguards adopted, Deferral rejected, Holiday Parks fe…
  • Ordinary Meeting – 20 November 2025: Active Street backlash, EGM policy probe and Hotel approval with conditions, Planning appeals defended, Partial Gympie Tce settlement, Satisfaction…
  • General Committee – 17 November 2025: Royal Mail Hotel minor change approved: noise accepted; gaming cap, VIP parking fixes, Finance weak; arrears down, Contract let, Appeals mixed, Gam…
  • General Committee – 13 October 2025: Financial Reporting reforms, ASR clarity, Arrears tracking, CEO Review/achievements, Cooroy Bowls deferral, Hours/amenity conditions, Major contrac…
  • General Committee – 15 September 2025: Parking Law adopted, penalties up, AI enforcement, Finance surplus, Cash reserves prompt QTC review, Capital lags, WHS reporting improves, Appeals…
  • Planning & Environment Committee Agenda – 12 August 2025: Infrastructure Charges Indexed 6.44%, Cap Risks, STA Review/Compliance, Cost-Recovery Fees, Data Audits, Sunshine Beach Hostel Conditions, Cooroy G…

…and 35 more in the interactive results above.

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