Ellen Guan Topic: MCU21/0110 - Noosa Springs Hotel

Okay, begin. Okay take please yeah the hotel industry is highly competitive to efficiently manage various operational functions while maintaining high standards consistently can be complex and challenging it requires significant upfront investment and may take years to recruit the initial investment before generating any profit people might question why do you want to do this and how can you make this hotel stand out what is the unique position of this proposed hotel our intention is simple we aim to create the best version of Noosa Springs we have been operating this place for almost 10 years we would like to explore its full potential as a complete resort destination and exceptional platform that can uplift and inspire as many people as possible this intention serves as our motivation and brings us a profound sense of fulfilment currently I will say the keywords that define our vision of Noosa Springs are community and wellness the hotel will be a based and local business it goes beyond the traditional hotels by actively involving and engaging the local community in its operations and developments we will leverage the skills and passion of the existing Noosa Springs team providing them with career opportunities to advance under the guidance of an international five-star hotel operator currently we have 125 employees working for Noosa Springs with most of the full-time staff have been with us for a number of years considering the local HR market and accommodation cost for hospitality industry. It is truly a blessing for us to have such a stable and experienced the local team to support this proposed project. Our staff is enthusiastic about this opportunity and of course the proposed hotel will create more jobs as the team expands, making it one of the largest local employers. We would like to offer activities and experiences that showcase the community's culture, cuisine, arts and crafts, encouraging guests to immerse themselves in the local of life. Way we would like to collaborate with local business owners, artists and service providers, contributing to the overall development and well-being of the community. We would like to minimise ecological footprint by using renewable energy sources, implementing an advanced waste management system, etc. Sustainability is one of our focus in the design and future operation. We're also inspired by a sense of community that evolves from consistently considering the benefits of social interaction. The hotel serves as a social hub. It is a setting for connections. While we actively cultivate connections local communities and a group of guests, we would like to foster cross-cultural understanding and create a mutually beneficial relationship between travellers and the community. In terms of wellness, it as stands one of our core values. Noosa Springs spa facility itself is a destination offering a remarkable experience. Leveraging the existing health and fitness facilities together with the natural setting of Noosa Springs provides an ideal foundation for this concept. Integration the of the hotel enhancements allows us to introduce a range of programs that include meditation, wellness retreat and packages, dynamic healthy dining options, and sleep enhancing technologies, etc. We deeply appreciate and understand the reasons behind Noosa Council's efforts to safeguard the region's reputation, particularly with regards to preserving its distinctive atmosphere, enhancing the town's aesthetics, and being sympathetic to the environment. That's also why we're so keen to be part of it. Provides an invaluable foundation for a resort destination we believe. Our goal is to contribute positively to noosa's reputation as a leader in design and development within this community. I would also like to take this opportunity to respond to the deputation from Unitywater and the other submitters. The wastewater treatment plant completed in 1997 made a substantial difference to odour control and the buffer zone was not required in the subsequent planning instruments. In early 2018 our early design of the hotel project shows part of the building located within the 2.5 odour control. We had discussions and meetings with Unitywater representatives at that time. Unitywater advised us that if the buildings were completely outside the 2.5 order count 2, it would be okay. Then we made a substantial redesign, which placed all the buildings outside the 2.5 count 2, which complies with the appropriate guidelines. And it was assumed satisfied Unitywater concern. Lucid Noosa Springs has been operating for almost 25 years and the order has never been an issue. We have never received any complaint from members or visitors. You united need water also informs that it has never received any complaints from this area in the past. The oasis residential precinct at Noosa Springs is just outside the 2.5 outer contour and park ridge is not much further away. The hotel will therefore not worsen the risk to Unitywater and those other areas being a sensitive receptor of residential use will be much more of a concern than the proposed hotel. Although the hotel is regarded as a sensitive receptor, the nature of hotel guests occupying the room for a short time is very different from residential use. GH and Council both have used leading specialist consultants in this particular field and they both support the development subject to conditions and that GH will support. In summary, the proposed hotel development will not put Unitywater in a worse position. The possibility of a perceived incident in the future is extremely low to our opinion. Should that occur, it has a grade for a management plan to be prepared and used in the 24/7 hotel operation. Some also claim that the hotel would add traffic onto Noosa Springs road if a bushfire is approaching. Our bushfire consultant has prepared an emergency response plan. Requires guests to remain on site and meet at an assembly point. It will be an important role of the hotel manager to coordinate that plan and by doing so the hotel guests will not use the external road. Pre-launch meeting we had with Council was in 2016. It has been a very long journey for us. Over the past seven years we have developed numerous versions of the hotel design through extensive research and planning conducted by specialist consultants and our team. We respect and value the contribution made by submitters. The design application process we have made many changes to the hotel design in response to issues raised by submitters. We have confidence in the current design scheme in terms of the viability, efficiency and sustainability. Should we have the opportunity to proceed to the next phase, we warmly welcome input from the community to move forward together. Collaborate to deliver the best possible design outcome. We sincerely hope to be granted the opportunity to transform our vision of Noosa Springs into reality. Our team is committed to delivering exceptional guest experience, striving to thrive in this industry. We are confident that we can make a positive and sustainable contribution to this community. You please start the presentation?